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blue-media.net - board & community building

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Do potential or regular clients or even staff members keep asking you the same questions again and again? There is a solution! Create your own knowledge-base in the inter- and intranet.

As part of our webdesign und internet services we specialize in the creation of boards and communities. Via an internet board you will have the possibility to offer support for your products or services in a very advantageous way.

Boards and their communities have the following great advantages to offer:
  • No need for costly and time-consuming hotlines any more
  • You can reduce your support team which will save you money
  • You will be able to offer easy assistance via admin-interfaces
  • The board will be available 24 hours-a-day, 7 days-a-week
  • Users can support each other and at the same time customer loyalty will be increased
  • Users will have the possibility to search in the data base to see if their problem has occurred before
  • Easily accessible knowledge-base or FAQ

Boards and communities offer a cost-effective way to support their clients, especially to smaller businesses who often lack the financial means to provide a service hotline.

Boards and communities can also enhance communication within the company: announcements, memos or important appointments are quickly exchanged, work flows discussed, processes coordinated and tasks assigned via an internet board.

blue-media.net will be happy to design and create your internet board and will be there to assist you with the administration and building of your community.

We have been extremely satisfied with the Open Source Board phpBB for years. It is acclaimed not only for its great extendibility - because of its Open Source Platform this software is also very secure. In total there were only 13 bugs from 2002 and 2004 - this speaks for itself. Internet Explorer, which in all probability you are using to view this website, had more than 57 bugs over the same period.

Please contact us: we will help you build your community.

blue-media.net - we do not offer concepts - we offer solutions!